Performs both inbound and outbound support for escalated customers via phone and email to de-escalate and manage challenging situations and circumstances.
Works independently to provide best in class customer experience by quickly and thoroughly addressing escalated customers' concerns.
Job Description
Performs both inbound and outbound support for escalated customers via phone and email to de-escalate and manage challenging situations and circumstances.
Works independently to provide best in class customer experience by quickly and thoroughly addressing escalated customers' concerns.
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