Senior People & Culture Advisor

We are looking for an enthusiastic, dynamic, hands-on Senior People and Culture Advisor to support our People & Culture (P&C) Lead for Europe and the UK management team. They will rely on you to provide timely, practical advice and full administration on all P&C-related matters for the UK.
With your valuable regional insights, we will build on our global P&C function success which delivers true impact, underpinned by Zoomo values. You can expect a fair degree of autonomy and visibility in this newly created position. We envisage this role being mostly stand-alone from a day-to-day perspective. You will be expected to deliver end-to-end on all aspects of HR from admin to project delivery and strategy input for your remit. As an organisation, we see challenges as opportunities to try new things and learn from our mistakes. We understand that to grow at pace, we must embrace ambiguity. If this seems like an organisation you’d like to work for, read on……..

In this role, you can expect to -

• Support and execute the People and Culture strategy and business plan across the business in the UK
• Deliver all key people activities including but not limited to:
  • performance management
  • reward and recognition
  • team engagement
  • onboarding and offboarding experience
  • learning and development
• Full ownership of P&C Administration with some support from global P&C teams
• Be a whizz with our HRIS (Sapling) and manage P&C administration and reporting as required, always looking for opportunities to automate and streamline standard processes
• Support and coach managers with day-to-day performance management, career development and disciplinary actions.
• Analyse people trends and metrics to recommend and implement quality, data-driven solutions, programs and policies.
• Embrace stakeholder feedback to continually improve and actively develop your own capabilities and technical expertise.
• Contribute to a team culture where all members are valued and recognised for their diverse skill sets.
• Support the payroll function to provide accurate and on-time information for data processing.
• Work with the Payroll team to ensure any changes are processed and joiner/leaver information is accurate
• Strong Excel skills - including formulas, pivot tables etc.
• Basic administrative support to EU markets as and when required

Requirements
- 4 years plus experience, ideally in a blended workforce of frontline (warehouse & store - consumer-facing) and office teams.
- Sound and working knowledge of UK employment legislation and experience in dealing with complex Employee Relations matters and grievances
- Confident with Handbook and Policy reviews
- CIPD Level 5 qualified or higher.
- Exceptional stakeholder management/business partnering skills with the ability to naturally build rapport with anyone
- Comfort in the ambiguity of a scale-up environment with a creative streak able to create something from nothing
- An iterative approach and a willingness to jump from partnering, to strategy, to process building to more. Strong business storytelling skills (verbal and written) with an ability to translate "HR speak" into a relatable, impactful and data-driven narrative.
- Positive, authentic, solution-oriented team player with an eye for efficiency

Benefits
At Zoomo, we celebrate diversity and are committed to creating an inclusive environment and equal opportunities. We offer you the chance to be part of an organisation in hyper-growth mode with plenty of opportunities for personal development, including:

• Base £50,000-£55,000 plus bonus and equity options
• Flexible working hours and a hybrid remote/office work model (ideally 2-3 days working on-site between Bermondsey and Tower Hill)
• Tech Allowance for BYO device
• Complimentary Coffee, Snacks and an E-bike
• Pet-friendly office at HQ
• The chance to be part of an organisation in hyper-growth with plenty of opportunities for personal development
• The full support of an experienced management team in helping you meet your targets and your professional development goals

Zoomo is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Even if you don’t think you tick all the boxes, but believe that you have the skills and capabilities to make an impact, we’d love to hear from you.