.png)
Sense is a fast-growing green-tech scale-up based in Cambridge, MA. We build smart home monitoring systems to help people take command of their energy usage, saving money while combating climate change. Our mission is to reduce global carbon emissions by making homes smart and efficient, and we’re looking to make an impact at scale: Sense’s technology has the potential to remove one gigaton of carbon from the atmosphere every year.
We’re looking for talented self-starters who want to be part of the energy transformation and are ready, willing, and able to tackle tough challenges and complex technical problems. When you join the Sense team, you’re helping us build a cleaner, more resilient future.
ROLE OVERVIEW
The Senior Logistics Coordinator will be responsible for overseeing and coordinating all aspects of logistics and inventory management for our company, including order management, channel partner management, inbound/outbound logistics, outsourced RMA, and inbound invoicing approvals. The Senior Logistics Coordinator will also be responsible for managing key relationships with suppliers, carriers, and internal teams to ensure the timely delivery of goods.
Key Responsibilities:
- Analyze, optimize and manage logistics and fulfillment processes to increase efficiency and reduce costs
- Monitor and maintain accurate records of inventory levels and shipments. Collaborate with other departments, such as business operations and customer service, to ensure efficient and effective inventory management
- Work with the sales team to develop and implement sales forecasting and inventory planning processes to optimize inventory levels. Ensure that inventory levels are sufficient to meet demand and manage communication between internal teams.
- Coordinate with manufacturing and revenue teams for production planning and delivery. Drive resolution on exception logistics with the freight forwarder, issue expediting, and hold orders.
- Oversee returns processing including management of 3rd party RMA center, finished inventory, tracking throughput, and performance.
Requirements
- Experience in logistics, supply chain management, or a related field, preferably in a manufacturing environment
- Strong attention to detail and organizational skills
- Strong analytical and problem-solving skills
- Strong understanding of logistics management, including transportation modes, regulations, and customs compliance
- Excellent communication and interpersonal skills, with the ability to build relationships with suppliers, carriers, and internal teams
- Ability to prioritize and manage multiple tasks simultaneously, with a high degree of accuracy and attention to detail
- Proficient in Microsoft Office Suite and logistics management software
- Knowledge of ERP systems is required, experience implementing an ERP is a plus
Additional Skills desired:
- Demand Planning
- Production Execution
- Growth Planning
- Import/Export Management
Benefits
- Competitive compensation including equity
- Great work-life balance
- Flexible work hours
- Vacation starting at 3 weeks/year + 1 week paid sick time
- Paid parental leave (5 weeks or more depending on location)
- Dependent Care Accounts
- Generous healthcare benefits for employees and dependents
- Medical (90% of the premium and first 50% of the deductible)
- Dental (90%)
- Vision (100%)
- Flexible Spending Accounts
- Life, AD&D, long- and short-term disability insurance (100%)
- 401k plan including Company Match
- Free Sense energy monitor for your home, discounts for friends and family
Sense is a fast-growing green-tech scale-up based in Cambridge, MA. We build smart home monitoring systems to help people take command of their energy usage, saving money while combating climate change. Our mission is to reduce global carbon emissions by making homes smart and efficient, and we’re looking to make an impact at scale: Sense’s technology has the potential to remove one gigaton of carbon from the atmosphere every year.
We’re looking for talented self-starters who want to be part of the energy transformation and are ready, willing, and able to tackle tough challenges and complex technical problems. When you join the Sense team, you’re helping us build a cleaner, more resilient future.
ROLE OVERVIEW
The Senior Logistics Coordinator will be responsible for overseeing and coordinating all aspects of logistics and inventory management for our company, including order management, channel partner management, inbound/outbound logistics, outsourced RMA, and inbound invoicing approvals. The Senior Logistics Coordinator will also be responsible for managing key relationships with suppliers, carriers, and internal teams to ensure the timely delivery of goods.
Key Responsibilities:
- Analyze, optimize and manage logistics and fulfillment processes to increase efficiency and reduce costs
- Monitor and maintain accurate records of inventory levels and shipments. Collaborate with other departments, such as business operations and customer service, to ensure efficient and effective inventory management
- Work with the sales team to develop and implement sales forecasting and inventory planning processes to optimize inventory levels. Ensure that inventory levels are sufficient to meet demand and manage communication between internal teams.
- Coordinate with manufacturing and revenue teams for production planning and delivery. Drive resolution on exception logistics with the freight forwarder, issue expediting, and hold orders.
- Oversee returns processing including management of 3rd party RMA center, finished inventory, tracking throughput, and performance.
Requirements
- Experience in logistics, supply chain management, or a related field, preferably in a manufacturing environment
- Strong attention to detail and organizational skills
- Strong analytical and problem-solving skills
- Strong understanding of logistics management, including transportation modes, regulations, and customs compliance
- Excellent communication and interpersonal skills, with the ability to build relationships with suppliers, carriers, and internal teams
- Ability to prioritize and manage multiple tasks simultaneously, with a high degree of accuracy and attention to detail
- Proficient in Microsoft Office Suite and logistics management software
- Knowledge of ERP systems is required, experience implementing an ERP is a plus
Additional Skills desired:
- Demand Planning
- Production Execution
- Growth Planning
- Import/Export Management
Benefits
- Competitive compensation including equity
- Great work-life balance
- Flexible work hours
- Vacation starting at 3 weeks/year + 1 week paid sick time
- Paid parental leave (5 weeks or more depending on location)
- Dependent Care Accounts
- Generous healthcare benefits for employees and dependents
- Medical (90% of the premium and first 50% of the deductible)
- Dental (90%)
- Vision (100%)
- Flexible Spending Accounts
- Life, AD&D, long- and short-term disability insurance (100%)
- 401k plan including Company Match
- Free Sense energy monitor for your home, discounts for friends and family
