Posted on 
Jul 27

IT Manager

Remote

Our Mission

SPAN develops products that accelerate the rapid adoption of renewable energy in the home. The flagship SPAN Smart Panel is the first true evolution for the traditional home electric panel, harnessing enhanced technology for metering, monitoring, and control. An expanded product suite of intelligent, integrated solutions radically lowers the cost and complexity of energy upgrades–including solar, batteries and EVs–empowering homeowners to be active, resilient and informed players in the energy market.

The Role

We are looking for a dynamic and service-oriented individual to join us in an IT Manager Role as part of the Security & IT team at Span. This position will own Span’s internal IT infrastructure, IT Support function and will also assist with ongoing security and compliance activities. The position is hands-on but broad reaching.

If you are scrappy and no work is too small for you, you can think big and support the infrastructure for our team as we scale, there will be ample opportunities for career growth. Responsibilities include:
- Manage the user access provisioning, user offboarding process of Span’s business applications.
- Security Administration of all Span’s business applications
- Provide end user support, day to day troubleshooting and develop the helpdesk function at Span
- Author and implement IT specific standard operating procedures.
- Manage IT vendors including contract negotiations and due diligence.
- Configure, deploy, and maintain our internal Meraki based corporate network and wifi infrastructure.
- Author and maintain end-user IT Employee Handbook (FAQs, training manuals, acceptable use policies, etc.).
- Keep all internal IT systems compliant to key security frameworks & certifications (e.g SOC 2, ISO 27001 etc).
- Responsibility for maintaining and administering the internal phone system.
- Responsible for audio-visual set up in conference rooms and meeting areas.
- Responsible for IT asset management and provisioning of new hire equipment.

About You

We are seeking an IT Manager who has:
- 5+ years in an IT/Systems management role
- Expertise with Mac OS X, Linux and Microsoft Windows 7/8 
- Skilled communicator with a service oriented attitude
- 2+ years supporting IP based phone systems
- Experience with network administration (routers, VLANs, firewalls, VPNs, wifi, etc.). Expertise with Meraki a plus
- Experience with virtual machine technology such as VMware, VirtualBox etc.
- 2+ years working with IT compliance and policies & procedures
- Certifications like MCSE, RHCE, CCNA are a plus

Life at SPAN

SPAN embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

Headquartered in San Francisco’s vibrant SoMa neighborhood, we are an eclectic group of creative thinkers who value open communication, teamwork, and a ‘make it happen’ approach to addressing complex challenges.

Our CEO, Arch Rao⁠—former head of the Tesla Powerwall team⁠—fosters an energetic and collaborative environment, with a strong emphasis on maintaining work-life-balance across the organization.
We’re hiring talented individuals who are driven by success and are passionate about shaping the future of renewable energy. If that sounds like you, we’d love for you to consider joining the rapidly growing team at SPAN.

The Perks:
⚡ Competitive compensation + equity grants at a well-funded, venture-backed company
⚡ Comprehensive benefits (including medical; dental, vision, life and disability insurance)
⚡ Comfortable, sunny office space located near BART and Caltrain public transit
⚡ Strong focus on teambuilding and company culture (events, meet-ups, clubs)
⚡ Flexible hours and unlimited PTO

Our Mission & Values:

At SPAN, we believe that powering your home with clean energy should be a simple and delightful experience that is at its essence human-centered and technology-forward.

Our core values include:
- Making home energy more accessible, intuitive, and convenient.
- Enabling homes and vehicles to be powered by the sun.
- Building resilient homes with reliable power.
- All-electric everything.
- A more flexible & distributed grid.

Interested in joining our team? Submit an application today and we’ll be in touch with next steps!

Description

Our Mission

SPAN develops products that accelerate the rapid adoption of renewable energy in the home. The flagship SPAN Smart Panel is the first true evolution for the traditional home electric panel, harnessing enhanced technology for metering, monitoring, and control. An expanded product suite of intelligent, integrated solutions radically lowers the cost and complexity of energy upgrades–including solar, batteries and EVs–empowering homeowners to be active, resilient and informed players in the energy market.

The Role

We are looking for a dynamic and service-oriented individual to join us in an IT Manager Role as part of the Security & IT team at Span. This position will own Span’s internal IT infrastructure, IT Support function and will also assist with ongoing security and compliance activities. The position is hands-on but broad reaching.

If you are scrappy and no work is too small for you, you can think big and support the infrastructure for our team as we scale, there will be ample opportunities for career growth. Responsibilities include:
- Manage the user access provisioning, user offboarding process of Span’s business applications.
- Security Administration of all Span’s business applications
- Provide end user support, day to day troubleshooting and develop the helpdesk function at Span
- Author and implement IT specific standard operating procedures.
- Manage IT vendors including contract negotiations and due diligence.
- Configure, deploy, and maintain our internal Meraki based corporate network and wifi infrastructure.
- Author and maintain end-user IT Employee Handbook (FAQs, training manuals, acceptable use policies, etc.).
- Keep all internal IT systems compliant to key security frameworks & certifications (e.g SOC 2, ISO 27001 etc).
- Responsibility for maintaining and administering the internal phone system.
- Responsible for audio-visual set up in conference rooms and meeting areas.
- Responsible for IT asset management and provisioning of new hire equipment.

About You

We are seeking an IT Manager who has:
- 5+ years in an IT/Systems management role
- Expertise with Mac OS X, Linux and Microsoft Windows 7/8 
- Skilled communicator with a service oriented attitude
- 2+ years supporting IP based phone systems
- Experience with network administration (routers, VLANs, firewalls, VPNs, wifi, etc.). Expertise with Meraki a plus
- Experience with virtual machine technology such as VMware, VirtualBox etc.
- 2+ years working with IT compliance and policies & procedures
- Certifications like MCSE, RHCE, CCNA are a plus

Life at SPAN

SPAN embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

Headquartered in San Francisco’s vibrant SoMa neighborhood, we are an eclectic group of creative thinkers who value open communication, teamwork, and a ‘make it happen’ approach to addressing complex challenges.

Our CEO, Arch Rao⁠—former head of the Tesla Powerwall team⁠—fosters an energetic and collaborative environment, with a strong emphasis on maintaining work-life-balance across the organization.
We’re hiring talented individuals who are driven by success and are passionate about shaping the future of renewable energy. If that sounds like you, we’d love for you to consider joining the rapidly growing team at SPAN.

The Perks:
⚡ Competitive compensation + equity grants at a well-funded, venture-backed company
⚡ Comprehensive benefits (including medical; dental, vision, life and disability insurance)
⚡ Comfortable, sunny office space located near BART and Caltrain public transit
⚡ Strong focus on teambuilding and company culture (events, meet-ups, clubs)
⚡ Flexible hours and unlimited PTO

Our Mission & Values:

At SPAN, we believe that powering your home with clean energy should be a simple and delightful experience that is at its essence human-centered and technology-forward.

Our core values include:
- Making home energy more accessible, intuitive, and convenient.
- Enabling homes and vehicles to be powered by the sun.
- Building resilient homes with reliable power.
- All-electric everything.
- A more flexible & distributed grid.

Interested in joining our team? Submit an application today and we’ll be in touch with next steps!

Responsibilities

Requirements

Offer

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