Engineering Technician

at 
Stem
Posted on 
22 Jan

AlsoEnergy is a leading provider of renewable energy monitoring systems. The Engineering Technician is responsible for providing support for the engineering team by assisting with creation of new system drivers, data servers, and basic SCADA configuration. This is an entry level position with large growth opportunity into the SCADA, Controls and Solar industries. This person will also work on other engineering projects as required. We are willing to train the right candidate.

Responsibilities:
- Helping AlsoEnergy solve engineering tasks with our internal products and working with our Engineering Team to resolve more advanced issues when necessary
- Developing and implementing device drivers and data servers for our platform
- Reviewing Scope of Work (SOW) documentation
- Answering questions from customers about the specific requirements of their solution
- Developing documentation for tools used to analyze or fix software on an as-needed basis
- Documenting troubleshooting and problem resolution steps
- Providing training and documentation to AlsoEnergy employees as required
- Providing technical support internally for more complex issues escalated from our Support group
- Providing training, assistance and implementations for engineering projects domestically and internationally
- Other duties as assigned.

Qualifications:
- Bachelor's degree in engineering or related field preferred
- 0-2 years of experience
- Knowledge of Modbus protocol, datatypes and ability to learn large software systems
- Solar, Fire Alarm, BMS or SCADA experience valuable
- The ability to be a good listener, understand a problem and find a complete solution
- Excellent writing skills - most of your work will be written (email, documentation, etc.)
- Excellent telephone mannerisms - some support will be provided over the phone
- Knowledge of DNS, TCP/IP and other networking concepts preferred
- Windows troubleshooting ability
- Ability to work without supervision

Work Environment:
- Office Setting, primarily in cubicles
- Moderate to high noise levels (i.e. business office with computers, phone, printers, moderate traffic)
- Ability to sit or stand (standing desk provide upon request) at a computer terminal for an extended period

Physical Demands:
- While performing the duties of this job, the employee is regularly required to communicate (talk/sign/type/write) and operate a computer, telephone (or alternative), keyboard (or typing device), etc.
- Specific vision abilities required by this job include close vision requirements due to computer work
- Light to moderate lifting may be required
- Regular, predictable attendance is required

Other Details:
AlsoEnergy offers a competitive salary and a full list of benefits. The benefit offerings include full health benefits on the first on the first day of employment (medical plan options including HDHP and PPO, dental plan, FSA/HSA-with employer contribution, employer paid vision/LTD/STD/Life, variety of voluntary coverage), 401k (pre- or post-tax) with match, 10 paid calendar holidays per year, flexible PTO plan. All AlsoEnergy employees participate in the Stem (our parent company) Long Term Incentive plan. This plan provides every employee with Restricted Stock Units (RSUs). These RSUs will be awarded within the first month of employment and vest 25% each year on your anniversary for 4 years. This is our employee’s opportunity to join in the success of the company.

You will work in a growing, profitable company with a fun and creative environment with a talented group of individuals that have a passion for building renewable energy systems.

This is a salaried exempt position, M-F, with additional weekend work as required.

Salary Range: $58,000.00 - $68,000.00/ annually
This position is based in Boulder, CO.

COVID Notice: In office employees (full time and periodically) must have the COVID-19 vaccine or be willing to get the vaccine once they start. The company will provide paid time to schedule and make vaccine appointments.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Description

AlsoEnergy is a leading provider of renewable energy monitoring systems. The Engineering Technician is responsible for providing support for the engineering team by assisting with creation of new system drivers, data servers, and basic SCADA configuration. This is an entry level position with large growth opportunity into the SCADA, Controls and Solar industries. This person will also work on other engineering projects as required. We are willing to train the right candidate.

Responsibilities:
- Helping AlsoEnergy solve engineering tasks with our internal products and working with our Engineering Team to resolve more advanced issues when necessary
- Developing and implementing device drivers and data servers for our platform
- Reviewing Scope of Work (SOW) documentation
- Answering questions from customers about the specific requirements of their solution
- Developing documentation for tools used to analyze or fix software on an as-needed basis
- Documenting troubleshooting and problem resolution steps
- Providing training and documentation to AlsoEnergy employees as required
- Providing technical support internally for more complex issues escalated from our Support group
- Providing training, assistance and implementations for engineering projects domestically and internationally
- Other duties as assigned.

Qualifications:
- Bachelor's degree in engineering or related field preferred
- 0-2 years of experience
- Knowledge of Modbus protocol, datatypes and ability to learn large software systems
- Solar, Fire Alarm, BMS or SCADA experience valuable
- The ability to be a good listener, understand a problem and find a complete solution
- Excellent writing skills - most of your work will be written (email, documentation, etc.)
- Excellent telephone mannerisms - some support will be provided over the phone
- Knowledge of DNS, TCP/IP and other networking concepts preferred
- Windows troubleshooting ability
- Ability to work without supervision

Work Environment:
- Office Setting, primarily in cubicles
- Moderate to high noise levels (i.e. business office with computers, phone, printers, moderate traffic)
- Ability to sit or stand (standing desk provide upon request) at a computer terminal for an extended period

Physical Demands:
- While performing the duties of this job, the employee is regularly required to communicate (talk/sign/type/write) and operate a computer, telephone (or alternative), keyboard (or typing device), etc.
- Specific vision abilities required by this job include close vision requirements due to computer work
- Light to moderate lifting may be required
- Regular, predictable attendance is required

Other Details:
AlsoEnergy offers a competitive salary and a full list of benefits. The benefit offerings include full health benefits on the first on the first day of employment (medical plan options including HDHP and PPO, dental plan, FSA/HSA-with employer contribution, employer paid vision/LTD/STD/Life, variety of voluntary coverage), 401k (pre- or post-tax) with match, 10 paid calendar holidays per year, flexible PTO plan. All AlsoEnergy employees participate in the Stem (our parent company) Long Term Incentive plan. This plan provides every employee with Restricted Stock Units (RSUs). These RSUs will be awarded within the first month of employment and vest 25% each year on your anniversary for 4 years. This is our employee’s opportunity to join in the success of the company.

You will work in a growing, profitable company with a fun and creative environment with a talented group of individuals that have a passion for building renewable energy systems.

This is a salaried exempt position, M-F, with additional weekend work as required.

Salary Range: $58,000.00 - $68,000.00/ annually
This position is based in Boulder, CO.

COVID Notice: In office employees (full time and periodically) must have the COVID-19 vaccine or be willing to get the vaccine once they start. The company will provide paid time to schedule and make vaccine appointments.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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