Chief of Staff

at 
Palmetto
Posted on 
27 Jan
JOB CATEGORY

Company Overview

Recognized by Forbes as one of the fastest-growing private companies in the United States, Palmetto believes that choosing to source clean energy from renewable resources like solar power should be a right, not a privilege. As such, we connect homeowners with renewable energy options such as solar power and energy storage systems. Through our marketplace business model, we empower solar sales professionals and solar installation companies with access to our proprietary design platform, financing, customer management system, logistics, and project management. Our #1 focus is a phenomenal experience for our customers and partners, evidenced in our industry-leading Net Promoter Score.

Our employees are our most valuable resource. Palmetto is a VC-backed high-growth company with a promote-from-within culture for talent development. We offer excellent benefits such as unlimited vacation/PTO, medical, dental, and vision coverage, paid parental leave, and retirement plans.

We are a remote-first company and are proud to have great people working for us all over the United States.

Summary of Role

Palmetto has experienced an exciting period of growth as a result of increased efficiency and productivity within the company. To continue this trajectory, we’re seeking a growth-oriented and highly organized Chief of Staff to partner closely with our CEO and Executive Team to coordinate strong alignment and accountability across the Executive Team and priority initiatives. From day one, you will be able to make an immediate impact on the execution of our short and long-term roadmaps in terms of streamlining, productivity, strategic initiatives, and communication between departments. You will be an extension of our Executive Team and will ensure roadmaps are executed, constantly assessing risks and opportunities and implementing solutions.

You can find an introduction to our CEO and founder, Chris Kemper here: https://palmetto.com/leadership/christopher-kemper

Strategic & Tactical Responsibilities
- Partner closely with the CEO, acting as a sounding board and creating space for the CEO to focus on strategy, investors, and customer growth.
- Keep the executive team focused on the follow-up to our priority items. Filter out the daily decisions and leave the high-priority items with the CEO. Handle the “fire drills” and smaller items.
- Inform strategy and decision-making with data. Utilize the given resources to search, compile, maintain and track data as it relates to company OKRs and performance. Tell the story of company performance with data.
- Serve as the connecting resource between staff, executives, senior leaders, and the CEO with all things employee well-being, OKR updates, projects, and forecasting.
- Tackle special projects and initiatives. As we continue to scale, crucial projects will arise such as fundraising, product launches, conferences, etc. Be able to flex your time and support the CEO and executive team by jumping in when and where needed.
- Manage internal workstreams and processes: prepare agendas, take notes, assign action items, support with board meeting prep, and create a decision-making framework.
- Identify and prioritize areas for streamlining and creating processes and procedures that drive efficiency, productivity, and scalability across the organization
- Partner with People & Culture (HR) to support hiring and retention efforts. Ensure divisions are appropriately staffed and risk areas are properly addressed.
- Lead 3-4 Executive Assistants who will support our leaders in Operations, Technology, Corporate, and Revenue.

Qualifications
- 8+ years of progressively responsible experience in management consulting, business operations, investment banking, executive support
- Proven ability and experience in building, implementing, and scaling processes, projects, and programs from the ground up
- Highly organized: must be able to stay personally organized while managing the priorities of the CEO and the executive team
- Demonstrated ability to navigate change and ambiguity, experience successfully maneuvering unstructured problems and driving solutions
- Experience successfully managing a high, often changing and challenging, the workload of tasks and directives
- Experience managing administrative individual contributors; providing regular coaching and development while allowing room for the team to take ownership of their work
- A high degree of empathy and the ability to dive in and understand the motivations of various stakeholders
- Experience pulling, compiling, and reporting on various types of data via multiple different tools to a variety of audiences
- Ability to quickly learn and understand the business and then weigh in on or make decisions with authority across all parts of the organization
- Coachable and Collaborative: As this role will affect various groups differently, must be able to take and provide feedback well from any member of the leadership team and staff

Equal Employment Opportunity

Palmetto embraces diversity and is an Equal Employment Opportunity employer. Employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other status protected under federal, state, or local law.

For more about our Privacy Policy, visit: https://palmetto.com/privacy-policy

Job Description

Company Overview

Recognized by Forbes as one of the fastest-growing private companies in the United States, Palmetto believes that choosing to source clean energy from renewable resources like solar power should be a right, not a privilege. As such, we connect homeowners with renewable energy options such as solar power and energy storage systems. Through our marketplace business model, we empower solar sales professionals and solar installation companies with access to our proprietary design platform, financing, customer management system, logistics, and project management. Our #1 focus is a phenomenal experience for our customers and partners, evidenced in our industry-leading Net Promoter Score.

Our employees are our most valuable resource. Palmetto is a VC-backed high-growth company with a promote-from-within culture for talent development. We offer excellent benefits such as unlimited vacation/PTO, medical, dental, and vision coverage, paid parental leave, and retirement plans.

We are a remote-first company and are proud to have great people working for us all over the United States.

Summary of Role

Palmetto has experienced an exciting period of growth as a result of increased efficiency and productivity within the company. To continue this trajectory, we’re seeking a growth-oriented and highly organized Chief of Staff to partner closely with our CEO and Executive Team to coordinate strong alignment and accountability across the Executive Team and priority initiatives. From day one, you will be able to make an immediate impact on the execution of our short and long-term roadmaps in terms of streamlining, productivity, strategic initiatives, and communication between departments. You will be an extension of our Executive Team and will ensure roadmaps are executed, constantly assessing risks and opportunities and implementing solutions.

You can find an introduction to our CEO and founder, Chris Kemper here: https://palmetto.com/leadership/christopher-kemper

Strategic & Tactical Responsibilities
- Partner closely with the CEO, acting as a sounding board and creating space for the CEO to focus on strategy, investors, and customer growth.
- Keep the executive team focused on the follow-up to our priority items. Filter out the daily decisions and leave the high-priority items with the CEO. Handle the “fire drills” and smaller items.
- Inform strategy and decision-making with data. Utilize the given resources to search, compile, maintain and track data as it relates to company OKRs and performance. Tell the story of company performance with data.
- Serve as the connecting resource between staff, executives, senior leaders, and the CEO with all things employee well-being, OKR updates, projects, and forecasting.
- Tackle special projects and initiatives. As we continue to scale, crucial projects will arise such as fundraising, product launches, conferences, etc. Be able to flex your time and support the CEO and executive team by jumping in when and where needed.
- Manage internal workstreams and processes: prepare agendas, take notes, assign action items, support with board meeting prep, and create a decision-making framework.
- Identify and prioritize areas for streamlining and creating processes and procedures that drive efficiency, productivity, and scalability across the organization
- Partner with People & Culture (HR) to support hiring and retention efforts. Ensure divisions are appropriately staffed and risk areas are properly addressed.
- Lead 3-4 Executive Assistants who will support our leaders in Operations, Technology, Corporate, and Revenue.

Qualifications
- 8+ years of progressively responsible experience in management consulting, business operations, investment banking, executive support
- Proven ability and experience in building, implementing, and scaling processes, projects, and programs from the ground up
- Highly organized: must be able to stay personally organized while managing the priorities of the CEO and the executive team
- Demonstrated ability to navigate change and ambiguity, experience successfully maneuvering unstructured problems and driving solutions
- Experience successfully managing a high, often changing and challenging, the workload of tasks and directives
- Experience managing administrative individual contributors; providing regular coaching and development while allowing room for the team to take ownership of their work
- A high degree of empathy and the ability to dive in and understand the motivations of various stakeholders
- Experience pulling, compiling, and reporting on various types of data via multiple different tools to a variety of audiences
- Ability to quickly learn and understand the business and then weigh in on or make decisions with authority across all parts of the organization
- Coachable and Collaborative: As this role will affect various groups differently, must be able to take and provide feedback well from any member of the leadership team and staff

Equal Employment Opportunity

Palmetto embraces diversity and is an Equal Employment Opportunity employer. Employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other status protected under federal, state, or local law.

For more about our Privacy Policy, visit: https://palmetto.com/privacy-policy

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